ASHU TRAVEL ("ASHU TRAVEL") recognizes the importance of our customers' personal information and protects it carefully in order to provide better services.
ASHU TRAVEL handles personal information as follows.
1. Compliance with laws
When handling customers' personal information, ASHU TRAVEL complies with the relevant laws of the Kyrgyz Republic on personal data protection and, when handling the personal information of customers in Japan, the Act on the Protection of Personal Information of Japan.
2. Purpose of use
ASHU TRAVEL uses the personal information you provide to deliver our services and plans and for promotional materials. Except for publicly available information, we never provide your personal information to third parties except in the following cases:
When you request it yourself.
When we provide it to a specific third party with your consent.
When a related service you use (other than ours) needs to confirm your booking or boarding.
To create statistical data that has been aggregated and analyzed so that no individual can be identified.
When it is necessary to protect a person's life, body or property and it is difficult to obtain your consent.
When a public authority makes an inquiry based on law.
When we provide information to third parties we outsource work to or partner with, within the scope necessary for that work.
3. Collection of personal information
When ASHU TRAVEL collects personal information from you, we state the purpose of use, obtain your consent, and collect only what is necessary for that purpose.
4. Restrictions on provision to third parties
Except where required by law, ASHU TRAVEL does not provide or disclose your personal information to third parties without your consent.
5. Disclosure, correction and deletion
ASHU TRAVEL strives to keep personal information accurate and up to date. If you wish to check or correct your personal information, we will respond promptly within a reasonable and necessary scope.
6. Staff training and supervision
When our staff handle personal information, ASHU TRAVEL provides ongoing training and appropriate supervision to ensure it is managed securely.
7. Changes to this privacy policy
We may review and improve this privacy policy as necessary.
The latest version is always available on our website.
8. Contact for inquiries about personal information
ASHU TRAVEL
Address: Kyrgyzstan, Kalmak-Ashuu, Borueva Str.22, 724521 ashu guest house
Business hours: Weekdays 10:00-19:00 Japan time (tours also run on weekends, and emergency contact with guides and staff is available on weekends too)
TEL: +996 502 003 600 (Nuriya / WhatsApp)
E-mail: info@ashu-travel.com
