◼︎ for information on what you should bring.
Warm clothing (a down jacket is necessary in the morning and evening even in mid-summer), rain gear (riding in the rain is possible), sunglasses, insect repellent (in July and August), sunscreen, sturdy long pants for riding, shoes (please bring riding shoes or regular sneakers, as it is difficult to ride in climbing shoes), light, battery charge Mobile battery (please bring in carry-on baggage), gloves for riding (military gloves are acceptable), lip balm
Can I also ask you to arrange plane tickets?
We do not arrange airline tickets, but we can introduce you to a ticketing agency in Japan.Please contact Mr. Yasuda of JATM, Inc. at the following address
Japan Air Travel Marketing Inc.
Tokyo Head Office Mika Hoda
5F Tondan Building, 4-16-13 Shibaura, Minato-ku, Tokyo 108-0023, Japan
Individuals, tours, corporations and groups: rtbinfo@jatm.co.jp Mr. Yoda's cell phone: 090-6477-2575
*Opening hours: 09:30-18:30 on weekdays
What should I check when entering Kazakhstan/Kyrgyzstan?
Checklist for entry into Kazakhstan
Japanese nationals are exempt from visa requirements for short-term stays of 30 days or less (each stay is limited to 30 days. Each stay is limited to 30 days, and the total stay is limited to 90 days within 180 days from the date of first entry into Japan.)
Passport must be valid for at least 6 months at the time of departure from Kazakhstan. If your passport is expired in 6 months or less, we recommend you to renew your passport.
You may be required to provide your accommodation upon ticketing in Japan and upon entry into Kazakhstan.
Please contact the following for accommodation
Kyrgyzstan, Kalmak-Ashuu,Borueva Str.22,724521 Ashu Guest House
You can enter Kyrgyzstan without any problem if you have already entered Kazakhstan. Please be assured that a Japanese-speaking guide will be with you when you enter the country.
Photography is not permitted in immigration-related facilities. Please be aware that you may be subject to a hefty fine if you attempt to take pictures.
In general, Kazakhstan and Kyrgyzstan are safe countries.
Ministry of Foreign Affairs of Japan Overseas Safety Page Kazakhstan
http://www.anzen.mofa.go.jp/m/mbimmigration_187.html
Ministry of Foreign Affairs of Japan Overseas Safety Page Kyrgyzstan
http://www.anzen.mofa.go.jp/m/mbimmigration_265.html
Kyrgyzstan Safety Guide
https://www.kg.emb-japan.go.jp/information/anzen_tebiki.pdf
Kyrgyzstan Danger Information (Latest Information)
https://www.anzen.mofa.go.jp/info/pchazardspecificinfo_2023T036.html#ad-image-0
What is your cancellation policy?
The cancellation policy after this application is as follows
From 6:01 p.m. 40 days prior to the tour until 6:00 p.m. 20 days prior to the tour ...... 10% of the tour fee
From 6:01 p.m. 20 days prior to the tour until 6:00 p.m. 10 days prior to the tour ...... 20% of the tour fee
From 6:01 p.m. 10 days prior to the tour until 6:00 p.m. 3 days prior to the tour ...... 30% of the tour fee
From 6:01 p.m. 3 days prior to the tour until the start time of the tour on the day of the tour: ...... 50% of the tour fee
After the start time on the day of the tour ...... 100% of the price
Yes, it is possible. Many of our customers travel alone, and some even travel with people they meet on the spot again on their next trip. If you want to travel alone at a great price, please use Join the tour
.
What is Join the tour Recruitment?
If a single person joins the tour on the same day as other participants, the tour price will be applied as the price for two people. Dates that have candidates for travel companions are displayed as "Travel companions open". Please feel free to ask for more details.
Can I bring children with me?
Yes, you can participate. Horse riding is available for children aged 5 and over, and rafting and mountain climbing will be adjusted within reasonable limits. We can arrange activities according to your wishes.
When is the best season to travel?
The most popular months are June to September. You can enjoy horse riding, high altitude escapes, and stargazing in the lush mountains and grasslands. Meanwhile, trekking and skiing in the snowy scenery are also popular in winter, and Ashtravel also offers winter tours.
What kind of tours are available? Can I choose the number of days?
Ashtravel offers a wide range of tours depending on the number of days, as shown below. There are also tours that are not listed, so please contact us for details.
Half-day/Full-day: Bishkek city/Ala-Archa sightseeing, etc.
1 night/2 days: Homestay + horse riding
2 nights/3 days - 4 nights or more: Lake, horse riding, rafting, craft experience, drone photography, etc.
Is customization or extension of stays possible?
Yes. We are flexible in our response, such as changing the itinerary, extending your stay, stopping by hot springs, etc. If you have any requests, please feel free to contact us.
Can a woman participate alone safely?
Yes. Many female solo travelers participate, and many of them are repeat customers. You can rest assured that you will have a reliable homestay and support from Japanese and English guides.
Is the tour departure date fixed? Can I join on the date I want?
Departure dates are not fixed and you can participate according to your wishes. However, we may not be able to accommodate your request depending on the number of people and the guide's schedule. Please contact us early to ensure we can implement a tour that meets your needs.
Will there be any interaction with other participants during the tour?
We don't actively encourage interaction, but some people naturally open up to each other during the trip and decide to join us again next time.
Will I be in a group with other people on the tour?
For horse riding experiences, you may join other participants, and we can split you into groups based on your skill level.
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