Privacy Policy
This English version is a reference translation. In case of any discrepancy, the Japanese version shall prevail.
ASHU TRAVEL recognizes the importance of customers' personal information and carefully protects it in order to provide better services.
ASHU TRAVEL handles personal information as follows.
Compliance with Laws and Regulations
When handling customers' personal information, ASHU TRAVEL complies with the relevant laws and regulations concerning the protection of personal information.
Purpose of Use
ASHU TRAVEL uses the personal information submitted by customers to provide services and plans, for promotional materials, and for similar purposes. Except for publicly available information, customers' personal information will never be provided to third parties except in the following cases.
When requested by the customer.
When provided to a specific third party with the customer's consent.
When a company providing a related service other than ours that the customer uses needs to confirm the customer's reservation or boarding.
To create statistical data by statistically aggregating and analyzing personal information and processing it into a form that cannot identify or specify any individual.
When it is necessary to protect a person's life, body, or property and it is difficult to obtain the customer's consent.
When an inquiry is received from a public authority based on laws and regulations.
Collection of Personal Information
When ASHU TRAVEL collects personal information from customers, it does so only after clearly stating the purpose of use and obtaining their consent, and only to the extent necessary to achieve that purpose.
Restrictions on Provision to Third Parties
Except where required by law or in similar cases, ASHU TRAVEL will not provide or disclose customers' personal information to third parties without their consent.
Disclosure, Correction, and Deletion of Personal Information
ASHU TRAVEL strives to keep personal information accurate and up to date. If a customer wishes to check or correct their personal information, we will respond promptly within a reasonable and necessary scope.
Employee Training and Supervision
When ASHU TRAVEL has employees handle personal information, it provides ongoing employee training and appropriate supervision to ensure the secure management of personal information.
Changes to This Privacy Policy
The content of this Privacy Policy may be reviewed and improved as necessary.
The latest version will always be posted on our website.
Contact for Inquiries about Personal Information
ASHU TRAVEL
Address: Kyrgyzstan, Kalmak-Ashuu,Borueva Str. 22,724521
Business hours: Weekdays 9:30–19:30; closed on Saturdays, Sundays, and public holidays
WhatsApp: +996 502 003 600 (please use WhatsApp when contacting us from Japan)
Email: info@ashu-travel.com
