Hello, I’m Sugiura, the editor-in-chief of Ashu Travel, a travel agency specializing in Central Asia. Before your trip to Kyrgyzstan, are you feeling anxious about what might happen?

In this issue, we will provide you with a list of emergency contacts and safety measures to help you enjoy sightseeing and adventure activities with peace of mind. Please make use of this information to help you prepare for your trip!

This is the list of emergency contacts you should have when traveling in Kyrgyzstan!

First of all, we will introduce you to all the emergency contact numbers that will be useful during your trip. Make sure you have these numbers ready so that you can respond smoothly in an emergency!

List of emergency contact numbers for travel in Kyrgyzstan：

• Japanese diplomatic missions abroad (Embassy of Japan in Kyrgyzstan)
• Contact details for overseas travel insurance
• Credit card company support center
• Contact information for airlines and accommodation
• Emergency telephone number in Kyrgyzstan
• Contact details for family and friends in Japan
• Company or school phone number

Japanese diplomatic missions abroad: Embassy of Japan in Kyrgyzstan

If you are in trouble in Kyrgyzstan, the Japanese embassy in Kyrgyzstan is the first place you can turn to for help. Be sure to write down the following information before you travel.

• Location：16 Lazakova Street, Bishkek
  16, Razzakova Str., Bishkek, 720040, Kyrgyz Republic
• Telephone number：0312-300050 ／ 300051
• Emergency contact number for nights and holidays：0555-775319
• Official website：https://www.kg.emb-japan.go.jp/itprtop_ja/index.html

Contact details for overseas travel insurance

Insurance companies are a reliable source of help in the event of problems while traveling abroad. Be sure to check the emergency contact details on your insurance certificate and make a note of them on your smartphone or on paper. It is important to be prepared to contact them immediately in the event of injury, illness or theft.

Credit card company support center

If your credit card is lost or stolen, it is essential to contact the credit card company. Make a note of the emergency contact number on the back of the card in advance, and contact them as soon as possible to prevent unauthorized use.

Contact information for airlines and accommodation

In case of flight delays or problems with your accommodation, have the contact details of the airline and hotel ready.

• Contact details for airline company local offices and reservation desks
• Contact information for the front desk or person in charge at the accommodation
• Contact details for the tour company

Emergency telephone number in Kyrgyzstan

If you remember the emergency number for Kyrgyzstan, it will be useful if you get into trouble there.

• Firefighting：101
• Police：102
• Emergency：103

Contact details for family and friends in Japan

In case of an emergency, it is a good idea to make a list of the contact details of your family and friends. In addition to their names and phone numbers, it is also a good idea to give them details of your travel itinerary and where you will be staying. This will also be useful if you need to ask for help locally.

Company or school phone number

In case you are delayed in returning home, make sure you have the contact details of your company or school. If you know the contact person or the main number, you can quickly inform them of the situation. It is also important to check the emergency contact details before you travel.

How to make international calls between Kyrgyzstan and Japan

To avoid panicking in an emergency, we have put together a simple guide to making international calls between Kyrgyzstan and Japan.

How to make a phone call from Kyrgyzstan to Japan

Procedure:

1. Dial the international call identification number (00)
2. Enter the country code for Japan (81)
3. The number with the initial 0 removed (Tokyo 03 → 3, mobile 090 → 90)
4. Enter a phone number

Example: Calling Tokyo (03-1234-5678) from Bishkek

00-81-3-1234-5678

How to make a phone call from Japan to Kyrgyzstan

Procedure:

1. Dial the international call identification number 010
   *For mobile phones, press and hold 0 to display “+”.
2. Enter the country code for Kyrgyzstan (996).
3. Area code (Bishkek is 312)
4. Enter the other party’s number

Example: Calling Bishkek (312-123-4567) from Tokyo

010-996-312-123-4567

How is the security situation in Kyrgyzstan? Points to be careful of

When planning a trip, the most important thing to consider is safety information. We will explain the actual situation and points to be careful of.
The security situation in Kyrgyzstan varies from place to place.

The security situation in Kyrgyzstan varies from region to region. The tourist areas of Bishkek and Lake Issyk-Kul are relatively safe, but there is continuing tension between ethnic groups in the south of the country, and military clashes have been reported in the border areas.

If you want to know more about the security situation in Kyrgyzstan, check it out below↓

キルギスの治安は悪い？よい？旅行前に知っておきたい安全ガイド

Places to be careful of and points of action

When you go to Kyrgyzstan, you will hear people say that it is “safer than you might expect”, but even so, we do not recommend that you spend your time there with the same sense of security as you would in Japan.

Avoid areas with few people, and be careful of pickpockets and purse snatchers at markets and public transport.

Check the news frequently!

In 2010, Kyrgyzstan experienced a political change and ethnic conflict. Before traveling and during your stay, be sure to check the latest security information on the Ministry of Foreign Affairs’ “Overseas Safety Homepage”. It is also useful to bookmark the site so that you can view it on your smartphone.

Emergency measures you should prepare before traveling

If an emergency arises, you can rest assured if you are prepared to respond calmly.

Let’s make an emergency contact card!

If you take an emergency contact card with you when you travel, it will be useful in an emergency. It’s easy to make, so be sure to prepare one before you leave.

Key points for making it:

1. Fill in the required information.
   • Your name, passport number, blood type, etc.
   • Emergency Contact List
2. Make the card easy to carry around.
   • Cut it to credit card size and put it in your wallet.
   • Protect from scratches and water damage by placing in a waterproof case or transparent cover.
3. Devising a language
   • Also available in English and local languages (Russian and Kyrgyz) as needed.

If you have a card, you can smoothly convey your information to others in an emergency.

Have both a smartphone and paper ready.

It’s easy to think that a smartphone is all you need, but when you consider the unexpected problems that can arise when traveling, a paper list is also essential.

Smartphone preparation:

• Save emergency contact numbers in a memo app or as photos.
• Bookmark the contact information for the embassy and insurance company.
• Bring a mobile battery in case the battery runs out.

Preparing a list of paper:

• Prepare several sheets of paper with your contact details handwritten or printed on them.
• One is for your passport case, and the other is for your suitcase.
• Keep backups in different places so that you don’t lose them all.

If you have both a smartphone and a paper list, you will be able to deal with any situation. In particular, a paper list is very useful when you are in a place with no signal or when your battery is running out.

Let’s enjoy a worry-free trip to Kyrgyzstan, with everything prepared!

Let’s prepare to enjoy our trip to Kyrgyzstan with peace of mind by making use of the emergency contact information and public safety information we have introduced. Please make wonderful memories of your trip with the right measures!

If you want to enjoy yourself in peace, we recommend a tour with Ashu Travel!

If you go on an ASHU TRAVEL tour, you can travel to Kyrgyzstan with peace of mind, even if it’s your first time.

Merits of an Ashu Travel tour

1. With a Japanese-speaking guide
   • A guide will accompany you and explain the culture and tourist attractions of Kyrgyz in an easy-to-understand way in Japanese. You can enjoy your trip without feeling any language barriers.
2. Airport pickup and drop-off service
   • Eliminate the anxiety and hassle of getting to the airport! With an airport pick-up by a driver, you can start your trip smoothly.

Ashu Travel tours are fully supported by guides, so you can be sure that any problems will be dealt with. Enjoy your first trip to Kyrgyzstan to the full!

We have prepared an attractive tour, so please check out the following link!

Follow the official Instagram account for a full dose of Central Asian charm!
Account name： @ashutravel_jp

URL: https://www.instagram.com/ashutravel_jp/